A meeting with OAO RZhD (Russian Railways) was held in RTLabs office
Experts shared their experience in development and operation of the Public Services Portal
At a meeting with representatives of OAO RZhD that was held on January 17, RTLabs experts shared their experience in creation and operation of high-load systems with a view to its further application for implementation of such projects.
RTLabs experts reported on the principles of development and operation of the Public Services Portal, as well as the rules for shaping requirements to new services. Besides, RZhD specialists were interested in specific features of the work of product teams, including grouping of requirements into tasks, procedure for development, testing and registration of new functions, as well as operational testing and delivery of results to the customer.
The RTLabs team has unique experience in the development of the Public Services Portal, which was 10 years old in December 2019. During this time, the portal turned from an information resource to a multifunctional digital assistant for residents of the country with the ability to receive more than 29 thousand public services in electronic form.
Today, the portal is used by more than 100 million Russians who every day apply for references, make online payment of charges, as well as state duties and traffic police fines with discounts. Long-term expertise can be effectively applied for implementation of such large-scale projects.