Rostelecom and RTLabs to connect Volgograd Oblast to Multiregionality EPGU Project
The region has identified 35 socially important services to be upgraded and relocated to EPGU
Volgograd Oblast has become the 25th region of Russia that joined the Russian Telecom Ministry project ‘EPGU Multiregionality’ aimed at integrating regional content in a single portal – www.gosuslugi.ru.
As a result, people will be able to use both federal and regional public services through a single access point (a “one-stop-shop” principle). Rostelecom is responsible for providing e-services on the EPGU portal under a government contract. RTLabs, Rostelecom’s leading system integrator, is the project technological partner.
“The Volgograd Oblast has become the 2nd region in Southern Federal District that joined the Multiregionality project, following the Rostov Oblast. This raises the provision of regional and municipal public services to a qualitatively new level,” says Alexander Stukalov, Deputy Director of the Volgograd branch of Rostelecom, responsible for working with the government and corporate segments.
The region has identified 35 most popular and socially important services to be modernized and relocated to EPGU.
These include providing social allowances, assistance in seeking employment, receiving building permits, granting permissions for the transportation of passengers and luggage by taxi and maternity capital payments. Using the Unified Public Services Portal people will be able to pay state duties at a 30% discount by bank cards, from mobile phone accounts or via WebMoney and Yandex.Money. A modern and user-friendly interface of the Unified Public Services Portal offers a wide array of services and features, including a personal account (cabinet) supporting a detailed history of operations and applications and the ability to assess the quality of services.
In addition, the regional and municipal services will become available to users of “gosuslugi.ru”, a mobile public services application. The application is used by almost 6 million people and assessed by them at 4.5 points out of 5.
Migration of regional services to EPGU allows federal subjects in Russia to optimize their budgets allocated for the development and maintenance of regional portals in line with the Instruction of the President of the Russian Federation of July 28, 2016 “On Raising the Quality of Public Services Provided in Electronic Form and Elimination of Duplication of Expenses of Executive Authorities, Local Self-government Bodies and Budgetary Institutions.”
According to the Russian Telecom Ministry, about 870 thousand residents of the region (40% of its population) have access to regional and municipal services in the Volgograd Oblast today.
The Multiregionality Project is aimed at building a single infrastructure of e-Government and conforms to the Information Society Development Strategy for 2017-2030. The project is developed in execution of the Instruction of the President of July 21, 2016 “On Preferential Use of the Federal e-Government Infrastructure by State Authorities.”
"To develop the Multiregionality project we rely on our own experience of the development and maintenance of the e-Government infrastructure. These competencies allows us to roll out the best practices of the project implementation in other regions and cooperate with the Russian Telecom Ministry to build a unified platform for public service delivery that meets the expectations and needs of the users," says Aleksey Fomenko, Director for Regional Business Development at RTLabs.